Terms of use & enquiries

Who you are contacting

The House of Freya is Renata’s handmade art collection. Contact: thehouseoffreya@gmail.com or +44 7557 874506.

The current storefront

This website presents products and accepts enquiries. It does not currently process payments or accept binding online orders. Adding an item to your basket, saving a favourite or submitting a form does not reserve it, make a contract or authorise a charge.

Product details and prices

Product prices are shown in GBP using the existing catalogue. Natural materials have individual characteristics, and colours may vary between screens. Measurements are shown where they are available. Stock and photographs are subject to confirmation with Renata.

Before any sale is agreed, the seller’s full trading details, total price including applicable taxes, delivery cost, timings, payment arrangements and cancellation information must be supplied. An enquiry is an opportunity to clarify these details.

Personal commissions

A bespoke enquiry starts a design conversation. The final materials, design, price, lead time and terms will be agreed before a commission begins. An artwork shown as sold is inspiration for a new piece, not a promise of an identical replacement.

Artwork and site content

Photographs and artwork belong to their respective owners. Please ask permission before reproducing the collection. Decorative references to symbolism describe artistic inspiration and do not promise medical or therapeutic effects.

Support

Please contact Renata with any concern about a product or enquiry. The shipping and returns page explains the current delivery and cancellation information. Nothing in these terms limits statutory consumer rights.